Hotel Marketing News – HotelManager.net

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Hotel Industry Hotel Marketing 

How to Maximize Your Hotel Loyalty Program

October 11, 2013December 6, 2013 Hotel Manager customer service, Loyalty

Any businessperson knows that repeat business is pure gold. Many customers wish to receive something in return for multiple visits

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Hospitality News Hotel Marketing 

Survey: Guests Disappointed Over Hotels Because of Wi-Fi

October 8, 2013December 6, 2013 Hotel Manager customer service, survey

According to a survey released by J.D. Power and Associates, guests around the continent are not satisfied with the hotels

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Hospitality News Hotel Industry 

JD Power Hotel Guest Satisfaction Study

September 25, 2013October 5, 2013 Hotel Manager customer service

J.D. Power (http://www.jdpower.com/) has recently released the “Hotel Guest Satisfaction Index Study.” The 2013 results will certainly please everybody who is

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Hotel Marketing 

7 Ways to Deliver Good Customer Service

October 4, 2012October 21, 2012 Hotel Manager customer service, hotel managers

A good business is not that kind of company that makes huge profit once or twice, then sinking after one

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Hospitality News 

Honoring Ourselves Before Honoring the Customers

May 15, 2012May 11, 2012 Hotel Manager customer service

Serving is more than just giving smiles and providing the things that the customers want immediately. Serving is all about

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Hospitality News 

Four Customer Service Mistakes That Could Result in Business Failure

December 18, 2011December 18, 2011 Hotel Manager celebrity customers, customer service, Facebook, hospitality business

In running a business, we have to be aware of some behaviors and attitudes that can potentially upset our customers.

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Hospitality News Hotel Industry 

Apologizing to the Customers Means Your Service is Not Good Enough

October 19, 2011October 19, 2011 Hotel Manager American Express, complain, customer service, hotel business industry, hotel management, hotel managers, Jim Bush

Generally, hotel managers often think that problems will always there in running the hotel business industry. It is right that

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