There are sixteen major hotel groups around the world that will work together to develop a good security framework in handling credit card data as we know that there are many credit card and also identity theft occurs recently. These hotel groups also understand that most of their customers using this payment for their transaction. Hotel Technology Next Generation (HTNG) will develop solution as well as standard in use for more secure transaction and data. Reservation process on a hotel will transfer data of the customer to various companies and should be stored for a week or more till the departure of the guests.
Those sixteen hotels are Delaware North Companies, Accor, Hyatt Hotels Corporation, Hilton Worldwide, Jumeirah Group, Fairmont, Raffles Hotels International, The Marcus Corporation, Marriott International, Maybourne Hotel Group, Omni Hotels, Taj Group of Hotels, Kempinski Hotels, Mandarin Oriental Hotel Group, Starwood Hotels & Resorts Worldwide and Melia Hotels International. These hotel groups want to make their customers have security transaction.
Each company has their own way to secure the customer’s data and transaction. Hotel will only have its own security but it will be hard to control the third party system that also gets the access to reservation. A board agreement among companies is needed to restrict and control the information flowing between them. Tokens are said as one of the best way to secure the data but it will be useless if other party intercept this token electronically by thief.
The solution that is owned by each hotel is quite useless since it can be easily hacked. The HTNG along with CIO, CTO and various other IT experts from Asia, Middle East and everywhere will convey a time frame of the latest secure transaction line. They will also make the latest standard. HTNG also optimistic if this standard will be built in 2012.